Data handling

What we collect

Account email, brand metadata, scan configuration, AI provider responses, citations, scores, and billing records needed to operate the product.

Public scans

Anonymous free scans use publicly available website information. Results may appear in a public report until claimed by an verified owner.

Premium data

Paid scan results, full answers, competitor intelligence, and exports are scoped to your account. Private and secret-link reports are never indexed or exposed in public APIs.

Provider relationships

Arcanoris is not affiliated with OpenAI, Google, or Perplexity. Answers are sampled via their APIs and may differ from consumer chat interfaces.

Retention & deletion

You can export account data or permanently delete your account from Settings. Deletion removes owned brands and associated scan history subject to legal retention requirements.

Limitations

Scores reflect sampled AI answers at a point in time. They do not guarantee search traffic, revenue, or future AI behaviour.